Privacy Policy
Last Updated: July 2026
Istota Formy Sp. z o.o. ("Istota Formy", "we", "our", or "us") is committed to protecting your personal data and ensuring that it is processed lawfully, fairly, and transparently.
This Privacy Policy explains what personal information we collect, how we use it, who we may share it with, how long we retain it, and the rights you have regarding your personal data.
This Policy has been prepared in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and the applicable laws of the Republic of Poland.
1. Data Controller
The controller of your personal data is:
Istota Formy Sp. z o.o.
Registered Office
[Место для Юридический Адрес]
NIP
[Место для НИП]
REGON
[Место Для Регон]
Email
istotaformy@outlook.com
Telephone
[Место для Телефон]
2. Personal Data We Collect
Depending on how you interact with our website, we may collect the following information.
Identification Information
• full name.
Contact Information
• email address;
• telephone number;
• billing address;
• shipping address.
Order Information
• order number;
• purchased products;
• order history;
• shipping information;
• payment status.
Payment Information
Payments are securely processed through Shopify Payments.
Istota Formy does not store or have access to complete payment card details.
Technical Information
When you browse our website, we may automatically collect:
• IP address;
• browser type;
• operating system;
• device information;
• language preferences;
• time zone;
• basic website usage information.
3. How We Collect Personal Data
We collect personal information when you:
• place an order;
• contact Customer Support;
• subscribe to marketing communications;
• browse our website;
• use a customer account, should this feature become available in the future.
Certain technical information is collected automatically through essential cookies.
4. Legal Basis for Processing
We process personal data only where we have a lawful basis to do so, including when processing is necessary for:
• performing a contract;
• complying with legal obligations;
• pursuing our legitimate business interests;
• obtaining your consent where required.
5. Purposes of Processing
We use personal data to:
• process and fulfil orders;
• arrange product delivery;
• provide customer support;
• manage returns and complaints;
• comply with accounting and tax obligations;
• prevent fraud;
• maintain website security;
• comply with legal requirements;
• send marketing communications where consent has been provided.
6. Marketing Communications
With your consent, we may send information regarding:
• new collections;
• product launches;
• special offers;
• promotions;
• company news.
You may withdraw your consent at any time by using the unsubscribe link included in our emails or by contacting us directly.
7. Sharing Personal Data
We do not sell personal data.
Your information may be shared only with trusted service providers that assist us in operating our business, including:
• Shopify;
• Shopify Payments;
• payment providers;
• shipping and logistics companies;
• accounting service providers;
• legal advisers;
• public authorities where disclosure is required by law.
Each provider processes personal data only to the extent necessary to perform its services.
8. International Data Transfers
Some service providers may process personal data outside the European Economic Area.
Where this occurs, appropriate safeguards are implemented in accordance with the GDPR, including Standard Contractual Clauses or other legally approved transfer mechanisms.
9. Data Retention
We retain personal data only for as long as necessary to:
• fulfil contractual obligations;
• comply with tax and accounting requirements;
• process returns and complaints;
• resolve disputes;
• protect our legitimate interests.
When data is no longer required, it is securely deleted or anonymised.
10. Your Rights
Subject to applicable law, you have the right to:
• access your personal data;
• request correction of inaccurate information;
• request deletion of your data where legally applicable;
• restrict processing;
• object to processing;
• receive your data in a portable format;
• withdraw consent at any time;
• lodge a complaint with the competent data protection authority.
11. Data Security
We implement appropriate technical and organisational measures to protect personal data against:
• unauthorised access;
• loss;
• misuse;
• alteration;
• accidental disclosure.
Although we take reasonable precautions, no method of electronic transmission or storage can be guaranteed to be completely secure.
12. Children's Privacy
Products offered by Istota Formy are intended for individuals 18 years of age or older.
We do not knowingly collect personal information from children.
If we become aware that such information has been collected without an appropriate legal basis, it will be deleted without undue delay.
13. Cookies
Our website uses cookies necessary for the operation of the online store.
Further information is available in our Cookie Policy.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or our business operations.
The latest version will always be published on this page together with the date of the latest revision.
15. Contact Us
If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact us.
Istota Formy Sp. z o.o.
Email
istotaformy@outlook.com
Telephone
[Место для Телефон]
Registered Office
[Место для Юридический Адрес]